Crown&Bridges : 5 years warranty after the date of delivery
Removable and other products : 1 year warranty after the date of delivery
In order to assure you and your clients a peace of mind, if any case made in Topway dental lab is unsatisfactory for any reason during the term of this warranty, we will repair or remake a new one without charge unconditionally as soon as we received the problem case.
A few details before sending your problem cases:
Please indicate the case number and the problem which will help us make it better;
Please make sure that the original restoration is enclosed;
Please make sure that the instructions and design is not changed;
Please make sure that the prep/impression/model is not changed;
Exceptions: Our repair or remake policy will be invalid if ever a case that we could not guarantee the quality and you insist on proceeding anyway after we had told you the reason and adviced you taking a new impression or try-in first.